Contact Centre Communication Platform

Akbank Design Studio - Staff Channels Communication Platform
Akbank Design Studio - Staff Channels Communication Platform

Contact Centre Communication Platform

Interface

Contact Centre Communication Platform is a “Experience Centre” that offers proactive sales and services with analytical support, complementing digital channels. With this new technology approach, call experience is analysed during, before and after the call. With this analysing this platform proactively solve the problems of Akbank's customers at the source without creating a new call. With AI engine, platform also gives smart insights to users to ease their life and help them make more sales. New friendly brand identify talk with users like a human to make them feel as a friend.

 
 
Details
Akbank Design Studio - Staff Channels
Communication Platform
Akbank Design Studio - Staff Channels Interface

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